Shipping policy
Thank you for shopping at Extraordinary Vacations. Please read this Shipping & Delivery Policy carefully. It is designed to ensure a smooth experience for our valued customers.
Delivery Method
All products sold on our website are digital downloads. No physical items will be shipped. Upon successful payment, your digital product will be delivered electronically via:
-
Email download link
- Account-based access (if registered)
Delivery Time
Digital products are typically available for instant download after purchase. In most cases:
You will receive a confirmation email with access instructions within 5-10 minutes.
In rare cases (technical delays or payment verification), delivery may take up to 24 hours.
Order Confirmation
Immediately after checkout, you will receive an email confirming your order and providing instructions to download your digital product.
Important: Please ensure that your email address is entered correctly at checkout to avoid delivery delays.
Product Access Instructions
You can access your digital products by:
Downloading directly from the email link provided.
Logging into your customer account (if applicable) to download your product from your dashboard.
Geographic Restrictions
Our digital products are generally accessible worldwide. However, some regions may restrict access to certain digital platforms or content. Please ensure local compatibility before purchase.
Payment Acknowledgment
We accept all major payment methods as displayed at checkout. Payment must be successfully completed before digital delivery is initiated.
Failed Delivery or Access Issues
If you do not receive your digital product:
Check your spam, junk, or promotions folder.
Contact us at monicaslatertravel@gmail.com with your order number.
Customer Support Response Time:
We aim to respond to all delivery-related inquiries within 24 hours on business days (Mon-Sun).
Refunds and Delivery Errors
Please refer to our Refund Policy for detailed information.
Key Points:
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Digital products are typically non-refundable unless the product is defective, inaccessible, or incorrectly delivered.
- Report delivery issues within 7 business days (Mon-Sun) of purchase for a prompt resolution.
Customer Responsibilities
Customers are responsible for ensuring:
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They have stable internet access for downloads.
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Their email address is correctly provided.
- They comply with all local digital content laws.
Contact Information
Business Name: Extraordinary Vacations
Address: 3643 Briar Run Drive, Clermont Florida 34711, United States
Phone: +1 (913) 549-7250`
Email: monicaslatertravel@gmail.com
Business Hours: 9 AM-5 PM (Mon-Sun) (GMT-05:00) Eastern Standard Time (New York)
Thank You!
We truly appreciate your trust in Extraordinary Vacations. Thank you for choosing us to be part of your travel planning journey!